tiledesk-server and tiledesk-chatbot
These are ecosystem siblings where the chatbot engine is a specialized automation component that runs on top of the server's core API infrastructure.
About tiledesk-server
Tiledesk/tiledesk-server
Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.
Tiledesk is an open-source platform that helps businesses automate and manage customer conversations across multiple channels. You can input pre-written chatbot scripts and connect to various messaging platforms like WhatsApp or Facebook Messenger. It outputs seamless, automated customer service and sales interactions. This is ideal for customer support managers, sales teams, and small business owners looking to enhance their communication strategy.
About tiledesk-chatbot
Tiledesk/tiledesk-chatbot
The Tiledesk Automation Engine: Your open-source solution for multichannel workflow automation. An alternative to Voiceflow, Botpress, Stack AI, Flowise, Gumloop, VectorShift, Lyzr AI
This engine helps businesses automate customer interactions and workflows across multiple channels. You design conversational flows using the Tiledesk Design Studio, and the engine brings them to life, handling customer queries and escalating to human agents when needed. It's ideal for customer service managers, marketing teams, or operations specialists looking to streamline support and engagement.
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