tiledesk-server and tiledesk-dashboard
These are ecosystem siblings—the server provides the backend API and core platform functionality, while the dashboard is the web-based frontend UI for managing and configuring that same Tiledesk platform.
About tiledesk-server
Tiledesk/tiledesk-server
Tiledesk Server is the main API component of the Tiledesk platform 🚀 Tiledesk is an open-source alternative to Voiceflow, allowing you to build advanced LLM-powered agents with easy human-in-the-loop (HITL) when necessary.
Tiledesk is an open-source platform that helps businesses automate and manage customer conversations across multiple channels. You can input pre-written chatbot scripts and connect to various messaging platforms like WhatsApp or Facebook Messenger. It outputs seamless, automated customer service and sales interactions. This is ideal for customer support managers, sales teams, and small business owners looking to enhance their communication strategy.
About tiledesk-dashboard
Tiledesk/tiledesk-dashboard
Tiledesk is the open source AI agent builder, written in Node.js and Angular. This repository is dedicated to the WebApp dashboard to manage Tiledesk: open-source alternative to Voiceflow, enabling easy creation of advanced LLM-powered Agents with seamless human-in-the-loop (HITL).
This helps businesses set up and manage their customer support and sales conversations through a multi-channel live chat and chatbot platform. You can design chatbot scripts and customer service workflows, which then get deployed across various channels like your website, WhatsApp, Facebook Messenger, and Telegram. It's designed for customer service managers, sales teams, and operations leads looking to automate and streamline customer interactions.
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