HaoZhang615/Realtime-Synthetic-Call-Center-Agents

a solution that simulates AI-driven contact center scenarios using synthetic data and real-time voice interaction.

47
/ 100
Emerging

This solution helps call center managers and operations leads deploy advanced AI agents that can handle customer inquiries through real-time voice conversations. It takes in customer voice input, internal documents, and product data, then provides spoken answers, executes database actions, and even manages inventory. This tool is for businesses looking to automate and enhance their customer support operations.

Use this if you need to set up a robust, AI-driven contact center that can understand voice commands, access knowledge bases, perform web searches, and manage customer data and inventory in real-time.

Not ideal if you're looking for a simple chatbot without voice interaction or a solution that doesn't require multi-agent orchestration for complex tasks.

customer-service call-center-automation retail-operations voice-AI customer-experience
No Package No Dependents
Maintenance 10 / 25
Adoption 5 / 25
Maturity 16 / 25
Community 16 / 25

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Stars

12

Forks

6

Language

TypeScript

License

MIT

Category

voice-ai-agents

Last pushed

Mar 09, 2026

Commits (30d)

0

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