emcie-co/parlant

The conversational control layer for customer-facing AI agents - Parlant is a context-engineering framework optimized for controlling customer interactions.

67
/ 100
Established

Parlant helps you build reliable, customer-facing AI agents for support, sales, or onboarding. It takes your business rules, knowledge, and tools, then intelligently narrows the context for the AI on each turn to ensure consistent, compliant, and on-brand conversations. This is ideal for product managers, AI strategists, or customer experience leaders developing AI solutions.

17,825 stars. Actively maintained with 65 commits in the last 30 days.

Use this if you need an AI agent that behaves predictably and consistently in front of real customers, especially if you have many behavioral rules or operate in a regulated industry.

Not ideal if you're building a simple internal chatbot or an AI agent where conversational nuance and strict compliance are not critical.

customer-service conversational-ai financial-services healthcare-compliance customer-onboarding
No Package No Dependents
Maintenance 22 / 25
Adoption 10 / 25
Maturity 16 / 25
Community 19 / 25

How are scores calculated?

Stars

17,825

Forks

1,503

Language

Python

License

Apache-2.0

Last pushed

Mar 13, 2026

Commits (30d)

65

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