tanviet12/chat-quality-agent
Chat Quality Agent - Agent phân tích chất lượng CSKH bằng AI
This system helps businesses automatically review the quality of their customer service chats. It takes messages from Zalo OA and Facebook Messenger, uses AI to grade interactions, provide feedback, and categorize chat topics. Customer service managers, team leads, or business owners can use this to monitor team performance and customer satisfaction.
246 stars.
Use this if you need an automated way to evaluate customer service quality from Zalo OA and Facebook Messenger chats, identify areas for improvement, and get timely alerts on performance.
Not ideal if your customer service operates primarily through phone calls, email, or other channels not supported by Zalo OA or Facebook Messenger.
Stars
246
Forks
226
Language
Go
License
MIT
Category
Last pushed
Mar 27, 2026
Commits (30d)
0
Get this data via API
curl "https://pt-edge.onrender.com/api/v1/quality/agents/tanviet12/chat-quality-agent"
Open to everyone — 100 requests/day, no key needed. Get a free key for 1,000/day.
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