aws-samples/jira-ticket-classification
A Python-based AWS solution for automated Jira ticket classification using Amazon Bedrock. This project helps Jira users automate ticket categorization featuring S3 integration, AWS Glue deduplication, LLMs, and Terraform deployment.
This system helps operations teams and project managers automatically categorize Jira Server tickets using AI. You input your exported Jira tickets, and the system outputs classified tickets, saving you time on manual sorting and ensuring consistent labeling. This is perfect for anyone managing a large volume of support requests, bug reports, or project tasks in Jira Server.
No commits in the last 6 months.
Use this if you need to automatically categorize a high volume of Jira Server tickets to streamline workflows and improve reporting.
Not ideal if you primarily use Jira Cloud or only have a few tickets that can be easily categorized manually.
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Language
Python
License
MIT-0
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Last pushed
Oct 28, 2024
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