jesvijonathan/Nullbyte-Ticketing-System

This Project was part of the Google-Worldline Hackathon 2024 & we won the Hackathon. This project aims to integrate ticketing triaging system with advanced GEN-AI capabilities, along with seamless integration with other systems such as Jira/Pager-Duty/ServiceLine/etc. Check out for more details

34
/ 100
Emerging

This system streamlines the process of managing support tickets, helping teams handle incoming issues and tasks more efficiently. You provide details about a problem or request, and the system uses AI to auto-fill information, create a knowledge base, and integrate with existing tools like Jira or ServiceNow. This is ideal for IT support staff, customer service representatives, or operations engineers who deal with a high volume of inquiries.

No commits in the last 6 months.

Use this if you need to automate ticket creation, improve issue resolution times, and reduce the manual effort in your support or operations workflow.

Not ideal if your organization doesn't handle support tickets or complex issue tracking, or if you prefer a system without AI-driven automation.

IT-support customer-service helpdesk-management incident-management workflow-automation
Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 4 / 25
Maturity 16 / 25
Community 14 / 25

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Stars

7

Forks

3

Language

Vue

License

MIT

Last pushed

Feb 03, 2025

Commits (30d)

0

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