mongodb-developer/Google-Cloud-Generative-AI-Chatbot
Generative AI Customer Service Chatbot with MongoDB Atlas and Google Cloud Vertex AI PaLM API
This project offers a demo of a customer service chatbot that helps automate responses to common customer inquiries. It takes customer questions as input, searches for relevant answers in a knowledge base, and outputs appropriate responses. Customer service managers or support team leads would use this to improve response times and handle routine requests efficiently.
No commits in the last 6 months.
Use this if you need an automated system to answer common customer questions, detect customer dissatisfaction, and potentially route complex issues to human agents.
Not ideal if your customer interactions require deeply nuanced human understanding, empathy, or complex problem-solving that cannot be addressed by existing knowledge base information.
Stars
16
Forks
3
Language
HTML
License
Apache-2.0
Category
Last pushed
Dec 11, 2023
Commits (30d)
0
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