MSUSAzureAccelerators/Conversational-Azure-OpenAI-Accelerator
The Conversational Azure OpenAI (ChatGPT) Accelerator, from Microsoft partner Zammo.ai, uses OpenAI to improve customer experience by automating conversations and summarizations. This leverages Azure AI services, deploys to voice and text channels, and saves customers time creating UI, conversational flows, and API integrations.
This solution helps organizations automate customer and employee conversations across various channels like chatbots, voice assistants, and IVR. It takes your existing web pages, knowledge bases, and data sources to create intelligent, human-like responses and summarizations. Anyone from HR and IT managers to customer service directors and educators can use this to provide 24/7 support and improve communication.
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Use this if you need to quickly deploy advanced conversational AI, like a ChatGPT-style experience, using your own organizational data without extensive IT development.
Not ideal if you prefer to manually curate knowledge bases or build conversational flows from scratch using individual AI components.
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Aug 19, 2024
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