aws-solutions/qnabot-on-aws
AWS QnABot is a multi-channel, multi-language conversational interface (chatbot) that responds to your customer's questions, answers, and feedback. The solution allows you to deploy a fully functional chatbot across multiple channels including chat, voice, SMS and Amazon Alexa.
This solution helps businesses create and manage an AI-powered customer service chatbot that can answer questions, provide support, and gather feedback across multiple platforms like chat, voice, SMS, and Alexa. You provide your customer's most common questions and their answers, and the system delivers intelligent, multi-part interactions. It's designed for customer service managers, marketing teams, or business owners looking to automate and improve customer interactions.
441 stars.
Use this if you want to quickly deploy a customizable, multi-channel chatbot to enhance customer experience and reduce call center wait times.
Not ideal if your primary need is for a simple, single-channel FAQ bot without advanced AI features or extensive customization.
Stars
441
Forks
264
Language
JavaScript
License
Apache-2.0
Category
Last pushed
Mar 05, 2026
Commits (30d)
0
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