neeleshbhalla/large_language_models_for_processing_emails
Fine-tuning Llama2-7b and other llms for categorising emails for Deutsche Bahn (German National Railways)
This helps organizations like Deutsche Bahn automatically sort incoming customer emails into predefined categories. You input raw email text, and it outputs a classification label for each email. It's designed for operations managers, customer service leads, or anyone responsible for managing large volumes of customer correspondence.
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Use this if you need to automatically categorize customer emails to streamline customer support or information routing.
Not ideal if you need to classify very long emails or require extremely high accuracy for emails with complex or ambiguous content.
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Last pushed
Oct 09, 2023
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