rampal-punia/convo-insight-platform
Customer Conversational Intelligence Platform Powered by an LLM Agent
This platform helps businesses understand their customer conversations from various sources like chats, calls, emails, and social media. It takes raw interaction data and provides actionable insights such as customer sentiment, intent, and trending topics, along with agent performance evaluations. It's designed for customer service managers, marketing teams, and business analysts looking to improve customer experience and optimize support operations.
No commits in the last 6 months.
Use this if you need to analyze large volumes of customer interactions across multiple channels to extract insights and improve customer service.
Not ideal if you're only interested in basic analytics for a single communication channel or don't have existing customer conversation data to analyze.
Stars
11
Forks
6
Language
Python
License
Apache-2.0
Category
Last pushed
Jun 04, 2025
Commits (30d)
0
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