supershaneski/callcenter-simulator
A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.
This project offers a sandbox environment to explore how AI, specifically ChatGPT and Whisper, can transform call center operations. It takes customer inquiries via voice or chat and uses AI to simulate human agent responses, providing a simulated customer support experience. This is for call center managers or strategists looking to evaluate AI's potential in automating customer service.
No commits in the last 6 months.
Use this if you want to experiment with AI's capability to handle customer support inquiries, simulate conversations, and assess potential automation for your call center.
Not ideal if you're looking for a production-ready, enterprise-scale customer service solution with extensive integration capabilities.
Stars
26
Forks
6
Language
JavaScript
License
MIT
Category
Last pushed
Aug 08, 2023
Commits (30d)
0
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