supershaneski/callcenter-simulator

A sample callcenter simulator using OpenAI technologies such as ChatGPT, Whisper and other APIs to automate and improve callcenter operation. This project is intended to be a sandbox application to test feasibility and other ideas.

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/ 100
Emerging

This project offers a sandbox environment to explore how AI, specifically ChatGPT and Whisper, can transform call center operations. It takes customer inquiries via voice or chat and uses AI to simulate human agent responses, providing a simulated customer support experience. This is for call center managers or strategists looking to evaluate AI's potential in automating customer service.

No commits in the last 6 months.

Use this if you want to experiment with AI's capability to handle customer support inquiries, simulate conversations, and assess potential automation for your call center.

Not ideal if you're looking for a production-ready, enterprise-scale customer service solution with extensive integration capabilities.

call-center-management customer-service-automation AI-in-customer-support contact-center-innovation
Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 7 / 25
Maturity 16 / 25
Community 16 / 25

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Stars

26

Forks

6

Language

JavaScript

License

MIT

Last pushed

Aug 08, 2023

Commits (30d)

0

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