traveler-leon/smart-customer-service-system
构建一个基于大模型的智能客服系统，可提供静态知识问答(静态数据)、动态知识问答（数据库），业务办理（api调用）等功能，同时系统具有自我学习能力。定期的反思可让系统变得更强大。
This intelligent customer service system helps businesses handle customer inquiries and service requests more efficiently. It takes in customer questions via chat, then provides answers from knowledge bases, real-time information from databases, or assists with transactions like flight changes. Customer service managers, operations teams, or business owners looking to automate and improve their customer interactions would use this.
Use this if you need an advanced customer service solution that can handle complex queries, integrate with business operations, and continuously learn from interactions to improve performance.
Not ideal if you only need a basic FAQ chatbot for simple, static questions without any integration into dynamic information or transaction systems.
Stars
82
Forks
21
Language
Roff
License
MIT
Category
Last pushed
Nov 05, 2025
Commits (30d)
0
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