ChaitanyaC22/Telecom-Churn-Prediction

In this project, data analytics is used to analyze customer-level data of a leading telecom firm, build predictive models to identify customers at high risk of churn, and identify the main indicators of churn. The project focuses on a four-month window, wherein the first two months are the ‘good’ phase, the third month is the ‘action’ phase, while the fourth month is the ‘churn’ phase. The business objective is to predict the churn in the last i.e. fourth month using the data from the first three months.

33
/ 100
Emerging

This project helps telecom companies predict which high-value prepaid customers are likely to switch providers. By analyzing past customer usage and recharge data, it identifies individuals at high risk of churn, providing insights that allow for targeted retention efforts. It's designed for business analysts and customer retention teams in the telecom sector to proactively address customer attrition.

No commits in the last 6 months.

Use this if you are a telecom company operating in markets like India or Southeast Asia and need to identify high-value prepaid customers who are likely to churn based on their service usage patterns.

Not ideal if your primary customer base is postpaid or if you are focused on customer acquisition rather than retention.

telecom-churn-prediction customer-retention prepaid-customers customer-analytics mobile-network-operations
Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 4 / 25
Maturity 16 / 25
Community 13 / 25

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Forks

2

Language

Jupyter Notebook

License

MIT

Last pushed

Jul 09, 2021

Commits (30d)

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