SAP-samples/service-ticket-intelligence-jupyter-notebook

Use Jupyter Notebook samples to try out the Service Ticket Intelligence classification and recommendation APIs.

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Emerging

This helps customer support managers and operations engineers automate the classification and routing of incoming service tickets. You provide raw customer complaints or service requests, and it uses machine learning to suggest categories or actions. This is for professionals managing support queues who want to streamline their ticket processing.

No commits in the last 6 months.

Use this if you need to quickly experiment with classifying and recommending solutions for customer service tickets using SAP's Service Ticket Intelligence.

Not ideal if you are looking for a standalone, production-ready application for service ticket management without using SAP AI Services or Jupyter Notebooks.

customer-service ticket-management help-desk service-request-processing support-automation
Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 5 / 25
Maturity 16 / 25
Community 17 / 25

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Stars

10

Forks

8

Language

Jupyter Notebook

License

Apache-2.0

Last pushed

Mar 10, 2025

Commits (30d)

0

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