ldulcic/customer-support-chatbot
Customer support chatbot based on seq2seq model.
This project helps customer support teams automate responses to common inquiries. You provide it with historical conversations between support agents and customers, and it learns to generate human-like answers to new customer questions. It's designed for anyone managing customer service operations or looking to reduce the workload on their support staff.
No commits in the last 6 months.
Use this if you want to build a basic chatbot that can handle routine customer questions and provide instant replies based on your existing support interactions.
Not ideal if you need a sophisticated conversational AI that can handle complex multi-turn dialogues, understand nuanced intent, or integrate deeply with other business systems.
Stars
73
Forks
32
Language
Python
License
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Category
Last pushed
May 07, 2021
Commits (30d)
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