thuiar/DeepAligned-Clustering
Discovering New Intents with Deep Aligned Clustering (AAAI 2021)
This project helps customer service managers, product managers, and market researchers discover new topics or intentions within large sets of text data, like customer queries or social media posts. You provide existing labeled examples of common customer requests, and it automatically identifies emerging, previously unknown requests. This allows you to stay ahead of customer needs and adapt your services.
130 stars. No commits in the last 6 months.
Use this if you have a lot of incoming text data and want to automatically find new, unexpected categories of information or user requests beyond your known classifications.
Not ideal if you already have a complete list of all possible categories you want to identify, or if your text data is not primarily focused on user intentions or topics.
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130
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17
Language
Python
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Last pushed
Jul 01, 2022
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