wuba/qa_match
A simple effective ToolKit for short text matching
This tool helps businesses automatically answer common customer questions using a pre-defined knowledge base. You provide it with a list of standard questions, their answers, and typical ways customers might phrase those questions. When a customer asks a question, the tool analyzes it and provides a specific answer, a list of possible answers, or indicates it doesn't understand. This is designed for customer service managers or content specialists building automated support systems.
329 stars. No commits in the last 6 months.
Use this if you need to build an automated question-answering system for customer support or internal FAQs, especially if your knowledge base has categories (like 'Billing' or 'Account Management').
Not ideal if you need a conversational AI that can understand complex, free-form dialogue beyond matching questions to an existing knowledge base.
Stars
329
Forks
84
Language
Python
License
—
Category
Last pushed
Jul 19, 2022
Commits (30d)
0
Get this data via API
curl "https://pt-edge.onrender.com/api/v1/quality/ml-frameworks/wuba/qa_match"
Open to everyone — 100 requests/day, no key needed. Get a free key for 1,000/day.
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