kaustubhdhole/natural-dont-know

Code for the paper: Saying No is An Art: Contextualized Fallback Responses for Unanswerable Dialogue Queries

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Experimental

This helps customer service or support teams manage chatbot responses when a user asks something the chatbot can't answer. It takes the unanswerable user question as input and generates a polite, varied, and contextually relevant 'I don't know' response. This is for anyone building or managing conversational AI systems, like customer support managers or chatbot content designers.

No commits in the last 6 months.

Use this if you want your chatbot to give more natural and less repetitive 'I don't know' answers to out-of-scope questions.

Not ideal if your chatbot already handles all possible queries or if you prefer fixed, pre-defined responses.

chatbot-design customer-service conversational-ai user-experience dialogue-management
No License Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 6 / 25
Maturity 8 / 25
Community 12 / 25

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Language

JavaScript

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Last pushed

Nov 29, 2021

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