ritesh-1918/HELPDESK.AI
A full-stack AI helpdesk platform that uses machine learning, NLP, and OCR to automatically analyze support requests, detect similar incidents, and help teams resolve technical issues faster.
HELPDESK.AI helps IT support and helpdesk teams manage and resolve technical issues faster. It takes incoming support requests, including text and screenshots, automatically categorizes them, identifies duplicate issues, and suggests instant fixes or even auto-generates resolutions. This platform is designed for IT managers, support agents, and company administrators who need to streamline their incident management workflow.
Use this if your organization is struggling with a high volume of support tickets, slow triage processes, or needs to reduce the manual effort involved in categorizing and resolving common IT problems.
Not ideal if your support needs are very basic, you have minimal ticket volume, or you prefer a completely manual, human-centric approach to every support interaction.
Stars
25
Forks
7
Language
JavaScript
License
MIT
Category
Last pushed
Mar 18, 2026
Commits (30d)
0
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