tilotech/identity-rag-customer-insights-chatbot
Connect to your customer data using any LLM and gain actionable insights. IdentityRAG creates a single comprehensive customer 360 view (golden record) by unifying, consolidating, disambiguating and deduplicating data across multiple sources through identity resolution.
This project helps customer-facing teams get immediate, accurate answers about specific customers. It takes all your scattered customer data – from CRM, support tickets, marketing platforms, and more – unifies it into a complete customer profile, and then lets you ask natural language questions to get insights. Customer service representatives, sales teams, and marketing analysts can quickly understand a customer's history, preferences, and issues.
236 stars. No commits in the last 6 months.
Use this if you need to quickly access a consolidated view of customer information from various sources by simply asking questions in plain language.
Not ideal if your customer data is already perfectly unified and deduplicated in a single system, or if you don't need to interact with it via a chatbot.
Stars
236
Forks
20
Language
Python
License
MIT
Category
Last pushed
Nov 21, 2024
Commits (30d)
0
Get this data via API
curl "https://pt-edge.onrender.com/api/v1/quality/rag/tilotech/identity-rag-customer-insights-chatbot"
Open to everyone — 100 requests/day, no key needed. Get a free key for 1,000/day.
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