tilotech/identity-rag-customer-insights-chatbot

Connect to your customer data using any LLM and gain actionable insights. IdentityRAG creates a single comprehensive customer 360 view (golden record) by unifying, consolidating, disambiguating and deduplicating data across multiple sources through identity resolution.

39
/ 100
Emerging

This project helps customer-facing teams get immediate, accurate answers about specific customers. It takes all your scattered customer data – from CRM, support tickets, marketing platforms, and more – unifies it into a complete customer profile, and then lets you ask natural language questions to get insights. Customer service representatives, sales teams, and marketing analysts can quickly understand a customer's history, preferences, and issues.

236 stars. No commits in the last 6 months.

Use this if you need to quickly access a consolidated view of customer information from various sources by simply asking questions in plain language.

Not ideal if your customer data is already perfectly unified and deduplicated in a single system, or if you don't need to interact with it via a chatbot.

customer-service sales-enablement marketing-analytics customer-360 data-unification
Stale 6m No Package No Dependents
Maintenance 0 / 25
Adoption 10 / 25
Maturity 16 / 25
Community 13 / 25

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Stars

236

Forks

20

Language

Python

License

MIT

Category

rag-applications

Last pushed

Nov 21, 2024

Commits (30d)

0

Get this data via API

curl "https://pt-edge.onrender.com/api/v1/quality/rag/tilotech/identity-rag-customer-insights-chatbot"

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