basher83/Zammad-MCP

A Model Context Protocol (MCP) server for Zammad integration, enabling AI assistants to interact with tickets, users, and organizations.

50
/ 100
Established

This project integrates AI assistants directly with Zammad, a customer support platform, to help manage support tickets and customer interactions. It takes requests from an AI assistant, like "summarize this ticket" or "create a new user," and provides structured Zammad data or performs actions. Customer support agents, managers, and IT helpdesk personnel can use this to automate routine tasks and get quick insights.

Use this if you want to empower your AI assistant to directly interact with your Zammad helpdesk, automating ticket management, user queries, and organization data retrieval.

Not ideal if you do not use Zammad as your helpdesk system or do not plan to integrate AI assistants into your support workflow.

customer-support helpdesk-automation AI-assistant-integration ticket-management customer-service-enhancement
No Package No Dependents
Maintenance 10 / 25
Adoption 6 / 25
Maturity 15 / 25
Community 19 / 25

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Stars

22

Forks

17

Language

Python

License

AGPL-3.0

Last pushed

Mar 11, 2026

Commits (30d)

0

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