GT4SD/zero-shot-bert-adapters
Implementation of Z-BERT-A: a zero-shot pipeline for unknown intent detection.
This project helps customer service teams and product managers automatically discover new types of customer requests or "intents" from text data. You provide raw text queries from users, and it identifies and groups previously unseen user intents. This is for anyone needing to understand evolving user needs or spot emerging trends in customer communication without prior labeling.
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Use this if you need to quickly identify novel categories of user inquiries or feedback from large volumes of text, without having to manually pre-define or label these categories.
Not ideal if you already have a well-defined set of intent categories and just need to classify new queries into those known categories.
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Language
Python
License
MIT
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Last pushed
Jun 13, 2023
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