DrDroidLab/voicesummary
Open Source AI Database for Voice Agent Transcripts | Call Analysis & Insights | Extraction | Labelling & Classification
This platform helps call centers and customer service teams understand their voice agent conversations better. You input voice call recordings and their transcripts, and it analyzes them using AI to provide detailed insights. This includes summaries, identified customer issues, sentiment analysis, agent performance metrics, and even flags for pauses or conversation health. Call center managers, customer service leads, and voice bot developers would find this useful for improving operations.
Use this if you need to automatically analyze a large volume of voice agent call transcripts to extract business insights, evaluate agent performance, and improve customer interactions.
Not ideal if you only need basic transcript storage without any AI-driven analysis or if you are not dealing with voice agent interactions.
Stars
23
Forks
8
Language
Python
License
MIT
Category
Last pushed
Nov 03, 2025
Commits (30d)
0
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